This is where the services of a mobile communication platform like 3CX.com come in. It’s a mobile communication system that can fit any size and type of business structure out of the box. Whether it is out of office calls or a face-to-face web conference meeting, live chats, or CRM Integration. It’s what we use ourselves at SenSys Tech. The platform enhances work flexibility and employee collaboration to ease knowledge sharing and speedy project completion. It is compatible with both Android and iOS devices so your employers can communicate at any point in time when needed.
2. Project / field management
Basecamp and ServiceMax, basically for field technicians, are the best project management accessories needed to control the activities of your remote employees.
Basecamp has features that allow the users to remotely assign a task, follow up on the process, and confirm when completed. While ServiceMax helps with order tracking and inventory management.
3. File sharing
As a business, there are essential documents that need to be registered or shared in the course of operation. Ensuring that the systems of sharing these documents is easy and natural for employees in real-time is paramount for operating normal day to day business.
Systems like Microsoft 365 or Google Drive offer good experiences for easy file sharing, employee collaboration, and file generation to further facilitate productivity. Read more about cloud solutions and the questions you should ask to aid decision making here: https://www.sensys.ie/it-networking-and-infrastructure/google-cloud-services/ or download our eBook: “Cloud Services: A non-technical guide to moving your business to the cloud”
Your choice of provider & package will largely depend on your business requirements. For example architect, accountants, solicitors may have large demands for file size, sharing & version control.
Access to your firm’s server from a different environment in real-time is a paramount concern for management and staff in multiple locations whether it be satellite or branch office, home workers, or staff on the road.
However, with Cisco Meraki, your employees can work comfortably on their devices from anywhere globally; as though they were working from the office. Networking creates confidence in employees and at such, would enhance positive results.
Integrating a virtual private network (VPN) with your server, and giving people access by logging in using what is called a VPN client – will generate a deeper layer of security for external connections to your server. (https://documentation.meraki.com/MX/Client_VPN/Client_VPN_Overview)
It is vitally important to have systems in place for backups and recovery, whether you are a freelancer, hiring freelancers, employ remote workers or have a fully distributed company.