|January 29, 2018||Comments Closed|
Irish Commercials are Ireland’s approved distributor for Volvo trucks and buses. With 3 locations throughout Ireland, they expect and demand the same great levels of service and technical support that Irish Commercials provide to their Volvo clients.
Irish Commercials have recently expanded and opened their Santry, Dublin depot and called upon SenSys Technology to provide them with a Business IP Telephone System, Wi-Fi and Managed Wireless LAN, State of the Art IP CCTV System with Intelligent detection and an Integrated Intruder Alarm System in Dublin all converged on one managed and scalable network.
SenSys Technology had previously worked and supported the IP CCTV and video analytics and some wireless network technologies at Irish Commercials Naas offices. So, when we met with Irish Commercials IT Director, he had very specific requirements and demands for their IT data network and security systems and as we had proved our services and support on previous projects, he knew the SenSys Technology Team where the right company to deliver his Network, Communications and Security System requirements with the on-going support and maintenance with SenSys CARE.
Irish commercials required;
SenSys Technology proposed and installed a 3CX Phone system, 3CX is a windows based phone PBX software that we installed and configured on an existing IT server at Irish Commercials. SenSys Technology advised on RAID and redundancy on the IT server selecting RAID 1 on the operating system hard drive and redundant power supplies to eliminate the chance of downtime in the event of a hardware failure. SenSys proposed our SIP trunk and VOIP partners Blueface to supply SIP trunks and call plans for over 15 simultaneous call connections. SenSys configured the system with a Dublin 01 phone number and configured failover to call the Naas or Galway office in the event of Broadband failure or power failure at the Dublin office. All office employees had the 3CX softphone installed on their desktops and mobile phones to allow them to bring their extension anywhere and organise or participate in web meetings and conference calls where they can share and view presentations, documents or video.
SenSys Technology managed the complete network set up, phone system configuration, provisioning of mobile apps and softphones and set up and recommended the best call plans.
With SenSys CARE, we provide planned preventative maintenance on an on-going basis and providing software and firmware updates as they become available, changes to call hunting or set up as requested and we have achieved the SLA for any call out’s and response that have been required.
SenSys Technology installed cloud-managed WiFi 802.11ac access points supporting 2.4GHz & 5GHz. The high-performance dual-band access points are water and dust resistant ideal for the challenging workshop and external locations.
The access points installed are controlled by a cloud managed wireless controller with 99.9% uptime. The cloud controller was appealing to the client as it meant that there were no expensive on-site controllers for Irish Commercials to support and manage an upgrade plan for.
The WiFi SSID’s were programmed with an Irish Commercials Volvo branded splash page with password protection for the staff network and restricted browsing parameters for the guest/public network. With the built-in firewall prevents users on the public network from seeing each other or the wired staff network by default.
Through the user-friendly web management dashboard, we provided the IT manager with great user insight with bandwidth management, and device fingerprinting so the client can see who is on the network from the device, operating system, name, bandwidth used and more.
Irish commercials required:
How SenSys Technology met the IP CCTV and Intruder alarm requirements:
SenSys Technology installed an Intelligent Avigilon CCTV system with advanced video analytics for smart detection of intruders in all external areas day or night. As an advanced certified installed and partner of Avigilon we have integrated the intelligent CCTV detection system with the intruder alarm so when the alarm is ‘armed’ so are all external areas.
We can also set up individual areas or ‘blocks’ for example all external areas are ‘armed’ but not the building should it be required. Using intelligent AI (Artificial intelligence) the system decides if the object detected is a human or vehicle, if the object is classified as a human or vehicle then the alarm/alert is sent to the monitoring station for review. In the event, it is reviewed and a burglar or intruder is detected then the pre-amplified audio speakers on-site allow the monitoring station to make an audio announcement to warn off intruders. Meanwhile, the monitoring station can call keyholders and Gardai.
All CCTV footage is recorded on a redundant and failsafe Dell recording server in 3MP High Definition quality.
To find out more about SenSys Technology network, security and communication solutions, please visit www.sensys.ie or contact us on 1800815683.