Contact centre phone systems

Easily manage your customer interaction & conversation over multi channels - phone, email, chat and video.

Integrate your CRM to deliver 5* customer service.

Measure customer engagement & visualise agent performance with timely reporting.

Talk with a SenSys team member today about optimising your contact centre phone system.

Best Contact Centre Features

Not all contact centres are the same.
That's why our technical expert will meet with you and learn about your business before desiging a system to meet your needs.

TOUCHPOINTS

Interact with customers however they choose – phone, chat, SMS, email, audio & video

PCI COMPLIANCE

Built-in call recording software. Train staff in PCI compliance for financial transactions.

REPORTING

Display key metrics on customer engagement & agent performance on live dashboard

CONNECT CRM

Integrate inbound communication to your CRM and deliver the best customer service

PROTECT OPERATIONS

Secure systems with failovers & backups to prevent downtime

SPEND WISELY

Make savings by choosing the right contact centre equipment & licensing

Why SenSys Tech for your contact centre systems?

SenSys Tech has an experienced team of experts who can assist you to design a system to complement your business. We have installed systems in fintech companies such as Surestone Insurance, FlexiFi , and Irish League of Credit Unions. Bodies such as Irish Sailing and national crisis services providers have used our services.

SenSys don’t just talk about these services, we use them ourselves on a daily basis – allowing us to maintain our knowledge base and expertise.

We can advise on the best hardware – equipment – plans and licences to grow with your team as you reach for your goals.

Our trainers can get your team up and running – in the office, working from home or out on the road? We will train you on systems, integrations, scheduling &  dashboards?

And after installation, SenSys can support you with our on-call support and maintenance plans – SenSys Care

Meet our Phones Experts

Marek, Alan and Paul are certified experts and our go-to guys for all SenSys Tech contact centre system installations and maintenance. They are backed up by a team of SenSys professionals.

Alan is the key technical contact for customers during project delivery and ensures all customer service and top-class support is offered through our support service. Paul’s areas of expertise are the identification, design and implementation of customer requirements. Our highly experienced engineer, Marek, is involved with the full project life cycle and beyond to include ongoing maintenance & support.

The SenSys Tech team has worked on many high volume contact centre projects in diverse verticals such as financial services, crisis support centres, governing bodies for sports & the hospitality industry,

Contact Us

If you require any details or wish to find out more about our services you can get in touch with us by using our contact form or by any of the methods below.




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3cx partner

SenSys Tech is an official 3CX PARTNER since 2016

3CX sells through its channel partners. They have a worldwide network of partners who are well-trained in installing and supporting 3CX either in the cloud or on-premise.

SenSys Tech are 3CX partners. We install phone systems, advise and supply top of the range phone handsets & headsets. SenSys offer training along with ongoing maintenance and support for our customers.

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