|March 19, 2020||Comments Closed|
Dublin based business Gaffney Mechanical are a leading provider of mechanical, electrical and maintenance services.
Their team of comprises of circa.150 people from directors, engineers, estimating, accounts, service coordinators and project foreman. The business also has project foreman, engineers and plumbers working on many building sites throughout Ireland. The business has two offices, one based in Blanchardstown Dublin and the other in Kells Co. Meath.
Gaffney Mechanical has two offices and has a distributed team working on sites throughout Ireland. The existing server-based file share and server-based software was not practical or convenient for staff and management to upload and work on documents when working from outside of the office. The on-site server also required back ups, maintenance and support.
The management at Gaffney Mechanical required the new IT system to be easily accessible from home, building sites or any office. They wanted to implement a work-from-anywhere system and policy and contacted SenSys Technology for us to manage the migration of files, data and systems from their servers to the Cloud.
We met with the management team at Gaffney Mechanical who were very clear about what the existing issues were, and what the ‘dream’ was for the IT system going forward. They just didn’t know how to go about migrating the data, what systems to choose and management were also concerned about change management implementing a new solution and getting all distributed staff and sub contractors to work from one system.
Consultative and managed – What Gaffney Mechanical really needed was consultancy, guidance and reassurance that the migration would be managed correctly with no downtime, staff would buy in and support would be offered during and after the migration.
From the first meeting with SenSys, the consultative approach & time taken to really understand our business and requirements was so helpful in guiding us through the new IT system upgrade. We were nervous about change and new systems, but SenSys gave us reassurance and confidence, they also took on the full management of the project at all stages and worked with individual staff on ‘buy in’ and training. Alan and Paul the SenSys IT managers carried out the work and the guys felt like part of the team keeping me up to date without IT jargon. This week due to CoronaVirus we have to work from home and we wouldn’t have been able to do this with the old system, but the new system works as if I was sitting at my desk in the office